Frequently Asked Questions
Everything you need to know about ordering through DroneQuote.
- How does DroneQuote work?
- Browse our catalog of 800+ drones and accessories, add items to your inquiry cart, and submit a quote request. Our team reviews your request and responds with pricing and lead time estimates — usually within 24 hours.
- Do you sell directly or just provide quotes?
- DroneQuote connects you with verified suppliers. We provide competitive pricing and handle supplier coordination. Once you confirm a quote, we facilitate the order.
- What is the minimum order quantity?
- Minimum quantities vary by product. Many items support sample orders (1-2 units), while others require bulk minimums. Each quote response includes specific MOQ details.
- How long does shipping take?
- Standard shipping takes 7-15 business days. Express options (5-7 days) are available for most products. Exact lead times are provided with each quote.
- What payment methods do you accept?
- We accept bank transfer (T/T), PayPal for sample orders, Western Union, and Alibaba Trade Assurance for larger orders.
- Can I request a product not in your catalog?
- Yes. Use the "Can't find your product?" option in the inquiry cart to submit a custom product link or image. Our team will source it for you.
- Do you offer warranties?
- Warranty terms vary by supplier and product. Most drone products include a standard manufacturer warranty. Specific warranty details are included in your quote.
- Where do you ship from?
- Our primary fulfillment center is in Shenzhen, China. We ship worldwide via DHL, FedEx, UPS, and EMS.
Still have questions? Submit a quote request and mention your question — we'll respond promptly.